To cancel your schedule run trips please login to the on line booking service using the My Account button, select and cancel your trip.
In order to make changes to a reservation customers must cancel the original reservation and rebook.
Less than 6 hours notice prior to scheduled Horseshoe Bay departure times: No Fare Refund
Over 6 hours notice prior to scheduled Horseshoe Bay departure times: Full Fare Refund *
No shows: No Refund
* For valid refunds, please call Accounting number: 604-921-7451 Press 4, during business hours Monday to Friday 9:00AM to 5:00PM and we will work with you to refund the fare back to your credit card.
