To cancel your schedule run trips please call our Schedule Run Reservation number: 604-921-7451 Press 1 and leave a message.
Less than 2 hours notice prior to scheduled HSB departure times: No Fare Refund
Over 2 hours notice prior to scheduled HSB departure times: Full Fare Refund (*)
No shows: No Refund
(*) For valid refunds, please call Accounting number: 604-921-7451 Press 4, during business hours Monday to Friday 9.00 am to 5.00 pm and we will work with you to refund the fare back to your credit card.